Return
GENERAL INFORMATION:
You can cancel orders from Germany and Austria within 14 days of receipt and return them to us at your own expense via a shipping service provider of your choice.
SNEATED (Kocoglu, Burak & Poyraz, Salih (GbR)) does not cover return costs.*
Send the items via a shipping service provider of your choice to the following address:
Kocoglu, Burak & Poyraz, Salih (GbR)
Eisenstraße 28A
45327 Essen
DEUTSCHLAND / GERMANY
If you need to return an item because it was defective or incorrectly delivered, we will examine this on a case-by-case basis and refund the return costs. In this case, please contact our support.*
The invoice amount will be refunded to the same payment method used for the order.
Processing a return can take up to 10 days.