Frequently Asked Questions about Sneaker Accessories, Laces & Sneaker Care

That depends on the desired look. Flat laces create a clean style, while rope laces or fat laces add more volume and presence.

Flat laces are flat and classic, while rope laces are round and thicker. This makes them look more voluminous and changes the look more significantly.

The correct length depends on the sneaker model:

• 120cm → Low Sneakers (fewer eyelets)
  
• 130cm → Standard Low Sneakers
  
• 140–160cm → High Tops
  
• 180cm → very high models or special lacing styles

Yes, our shoelaces are suitable for most popular sneakers, including Air Force 1, Dunks, and Jordans.

Fuzzy Laces are fluffy shoelaces that give your sneakers a striking and individual look.

Waxed laces are coated shoelaces with a slightly glossy surface for a more elegant look.

You can quickly remove dirt with Cleaning Wipes. For long-term care, regular cleaning is recommended.

A sneaker freshener neutralizes odors in shoes and provides long-lasting freshness.

Sneaker Shields are inserted into shoes and help reduce creases in the toebox.

Heel Protectors protect the heel area from wear and tear and improve grip in the sneaker.

Shrink wraps are protective films for sneakers that shield them from external influences – especially during storage or collecting.

Yes, many products complement each other. Combinations of cleaning, protection and freshness ensure optimal results.

Sneaker boxes protect your sneakers from dust and allow for clean and organized storage.

Yes, our sneaker boxes are modular and stackable.

The boxes are suitable for most sneaker sizes and offer enough space for common models.

For beginners, a single box is suitable. For collectors, sets like 3-packs, 5-packs or 10-packs are recommended.

A sneaker bag is a bag that allows you to safely transport sneakers.

Up to 4 pairs of sneakers.

Yes, our sneaker socks are flexible and adapt to various sizes (approx. 38–46).

Bundles are combinations of multiple products offered together.

Bundles are often cheaper and offer a sensible combination of products.

A sneaker protection set combines products such as sneaker shields and heel protectors for comprehensive protection.

Yes, for example, Freshener & Wipes Bundles for cleaning and freshness.

Unfortunately, you cannot add additional items after an order has been placed. If you would like to order more items, please place a new order.

After submitting your order, you will receive a confirmation email listing the products you have selected.

Standard shipping within Germany costs €2.95.

Enjoy free shipping on all orders over €20 within Germany.

Orders are typically processed and dispatched within 2 business days.

We also ship to selected European countries. Shipping costs and estimated delivery times may vary depending on the destination.

For detailed shipping rates, delivery times, and international shipping information, please visit our Shipping Information page.

Once your order has been processed, you will receive a shipping confirmation email with your tracking information.

Exceptions apply to smaller orders that are not shipped as parcels. For sustainability reasons, we send these as letters by post.

Yes, you can return the item within 14 days of receiving your order. Further information on returns can be found here

You can easily submit your return via our contact form or send us an email. We'll take care of the rest.

Once we have processed your return, we will refund the purchase amount of the returned items to the payment method you used to place your original order. The standard processing time for returns is up to 10 business days.

The buyer bears the return shipping costs.